Rated Europe's #1 agency for growing eCom & retail brands

Meet the team

In 2009 Reload began with the purpose of being better tomorrow than today. Every Reloader is hired with this drive to improve, whether that's going the extra mile to grow our family of brands or developing their own skills to become eCom & retail industry leaders.

Anchor to meet-team

Performance driven. Passionate about commerce.

Experience growing 500+ eCom & retail brands in since 2009
With 12 years living and working right around the globe on the digital strategies of the world's leading brands, he's a respected voice in the digital industry, having spoken at events in the UK, Canada, Shanghai, Hong Kong, Singapore, Australia and more and a keynote at Shopify Unite last year. With a passion for big picture thinking and digital transformation, he applies his experience to clients across a wide variety of retail sectors.
Craig Somerville
Global MD
After working in every Reload office across EMEA & Asia for over 9 years, Marnie heads up our global team of product leaders across SEO, Paid Ads, Display & Video, Email, Creative, Content & Data, developing our eCommerce and digital marketing capabilities to ensure Reload better serves eCom and retail brands.
Marnie Ashe
GM of Product Development
With 10+ years experience leading ecommerce & retail growth strategy for global brands, Adam approaches digital marketing with a commercial intent (often heard saying "but what's the impact?!"). Whether it's running strategic workshops or using business intelligence to spot growth opportunities, Adam likes getting his hands dirty across all of the brands in the Reload family.
Adam Clarke | BIMA 100
Managing Director, EMEA
Having worked in the marketing field since 2012, Katy has had experience working with hundreds of eCommerce & retail brands across the world both in-house and agency-side. Heading up the Growth team, she has a passion for helping companies find the right digital strategy to reach their growth potential, evaluating the size of the prize and forecasting the potential business impact.
Katy Ray
Commercial Director EMEA
With an in-house background in ecommerce, Rick joined the Reload team in 2012 to grow our SEO offering in our London office. Leaning on experience gained from 15 years in SEO, he now leads the global SEO team across all markets and is one of the best in the world at what he does. He's not called the "SEO King" for nothing.
Rick Eliason
Global Head of SEO
Having worked in Reload offices around the globe, Emily uses her passion for performance and business intelligence to drive the marketing strategy of the global retail brands, helping take Wrangler into new markets and new channels. She's performance driven and ensures Reload are always on the look-out for the next opportunity.
Emily Power
Head of eCommerce
Leading Reload's brand activation & creative direction for 7 years, Dan understands how consumers think and what brands need to do to "win the touchpoint". He approaches everything with a strategic mindset, integrating creative into other marketing channels for maximum impact.
Daniel Howe
Global Creative Director
Clocking up 5 years at Reload, Christy has worked with an 50+ eCommerce brands across EMEA, US and APAC markets, from Flight Centre to Astrid & Miyu, partnering with smart CMOs and eCom Managers to drive their digital strategy forward and ensure everything Reload are doing has commercial impact.
Christy Galloway
Strategy Manager
Passionate about data-driven performance, Nicki has brought a wealth of knowledge across all Paid advertising channels, from Google & Facebook to Amazon & eBay. She knows how to scale big paid campaigns over time, growing revenue & reach whilst delivery profitable ROAS or CPA.
Nicki Eggie
Head of Paid Advertising
Laura joined Reload in 2017 after making brands go 'viral' through video marketing. With a background in content writing, video production and YouTube channel growth, her expertise lies in strategising and producing impactful, newsworthy and SEO-friendly content.
Laura Barr
Senior Content Manager
Unlock your brands' growth potential
Newsletter Signup
HomeClient JourneysOur ExpertiseEcom Leaders
Find Us
The Typewriter Building, 140 Borough High St
London, SE1 1LB